Describe your typical day at work.

My typical day at work will be processing and serving export loan application, conducting training, and providing coaching and counseling to lenders and small businesses.

What was your career path?

I started my career in the International Banking Department of a commercial bank, and subsequently moved to other departments namely, commercial lending, credit administration, government-guaranteed loan programs, credit review, learning different facets of banking industries. I spent 25+ years working in the banking sector before I joined federal government agencies: the U.S. Small Business Administration, where I handle the SBA Export Loan Programs.

What personal qualities have helped you become successful?

Analytical skills, positive attitude, stress management, and willingness to help people succeed

What are the toughest challenges you face?

There is always a clash between analytical thinking/quantities/qualitative analysis with the true picture of current situation. You need to have clear mind to sort out the difference and a strong mind to make an accurate judgment.

What is the most rewarding part of your job?

Getting the jobs done and seeing the people, either banks or small businesses, I have helped flourish!

What advice would you give someone seeking a career in your field?

Always learn the technical skills/know-how and acquire the operations experience before anything.

Why did you choose a career with an international focus?

This is not a choice in the present world. Every career has an international focus or aspects. The more international focus you have, the more you will prevail.